Frequently Asked Questions

Have a question? We’ve got you covered. If you don’t find what you’re looking for, reach out at Salam@amalahijabs.com .

How do I place an order?

Browse our collections, select your preferred colour and style, and add items to your cart. When you’re ready, proceed to checkout to enter your shipping and payment details. You’ll receive a confirmation email once your order is placed.

Do you offer free shipping?

Yes! We offer free standard shipping on all Canadian orders over $45 CAD. Orders under $45 CAD ship for a flat rate of $4.50 CAD.

How long will my order take to arrive?

Delivery typically takes 7–9 business days after dispatch. Processing time may vary, and delivery estimates are not guaranteed. We’ll share any available order updates as your purchase is processed.

How do I track my order?

When tracking information is available for your shipment, you’ll receive it by email once your order has been dispatched. You can also use the order number or the tracking number to follow your delivery on our tracking page here.

What is your return and exchange policy?

If there’s an issue with your order, please contact us at salam@amalahijabs.com with your order number and details of the issue. We’ll review your request in accordance with our store policy and applicable consumer protection laws.

What payment methods do you accept?

We accept the payment methods available at checkout, including major credit and debit cards and other supported payment options. Available methods may vary depending on your location and eligibility.

Do you offer discount codes or promotions?

Yes! From time to time, we offer promotions and special deals. You can subscribe to our emails to hear about eligible offers. Please check each promotion’s terms, as some discounts may not apply to bundles or other special offers.

Is my personal and payment information secure?

Absolutely. Amâla’s store is powered by Shopify, which uses industry-standard SSL encryption to protect your personal and payment information. You can read our full Privacy Policy for more information.

What makes Amâla different?

At Amâla, we believe modest fashion should feel thoughtful, comfortable, and effortless. We carefully curate hijabs and accessories to complement your everyday style, with an emphasis on understated elegance and pieces you’ll reach for again and again.

How can I contact you?

We’d love to hear from you. Reach our team at Salam@amalahijabs.com and we’ll get back to you as soon as possible.