Refund policy

At Amâla, we want you to feel confident shopping with us.

Change-of-Mind Returns

We do not offer returns or refunds for change-of-mind purchases, except where required by applicable law.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, incorrect, or does not match its description, please contact us at salam@amalahijabs.com with your order number, a description of the issue, and photos where relevant. We will review the issue and work with you to provide an appropriate resolution in accordance with applicable law.

How to Contact Us

Please contact us before sending any item back so we can provide the appropriate instructions.

Return Shipping

For approved returns, we will communicate the applicable return-shipping arrangements. Customers will not be charged return-shipping costs where applicable law requires us to cover them.

Refunds

Where a refund is required or approved, it will be issued to the original payment method, subject to applicable legal requirements. Processing times may vary depending on your payment provider.

Your Legal Rights

Nothing in this policy limits any rights or remedies available to customers under applicable consumer-protection laws, including Quebec's Consumer Protection Act and legal warranties.

Contact

For return and refund questions, email salam@amalahijabs.com.